Our Services

Our established processes and procedures ensure high quality standards and encompass a broad spectrum of detailed services to maximize reimbursement in all financial classes. In other words, you can focus on your patients while we focus on your financial success.


Our work standards cover the following activities:

LowRes_G1C8416Import Data Interfaces
  • Demographic and charge information from any HIS, RIS or practice management system
  • Transfer Media through VPN or Secure FTP
  • File format flexibility: HL7, CSV, TXT
Coding
  • Oversight of all exams by domestic certified coders
  • Natural Language Processing (NLP) computer-aided coding for the most technological and compliant coding available
PBS West HeadquartersOperational/Technical Efficiencies
  • Hundreds of pre-claim edits to insure the highest number of clean claims paid on first time submission
  • Pre-eligibility checks for over 100 payers
  • 95% of all claims billed electronically
  • 80% of all remittance paid electronically (direct to your bank account)
Denial and Correspondence Management
  • Denials and correspondence responded to within 48 hours
PBS West Customer Service RepPatient Inquiries and Collections
  • Dedicated 800 number for patient inquiries
  • Automated outbound patient phone calls for all patient responsibility balances
  • High balance search for potential of other payors
  • Close relationship with Collection Agency and preferential pricing
Monthly Management Reports
  • Comprehensive, management reports with customizable practice dashboards
  • Personal discussion and review of monthly reports
  • Detailed drill down reports on any data point available at any time
 

Contact PBS West to learn how we can help you reach new heights in your practice. Call 775.420.3513.

PBS West – Professional Billing Services | P.O. Box 18948 | Reno, NV 89511
Phone: 775.420.3513 | Fax: 775.852.6902 | Email: info@pbswest.com